Complete Workflow

From Inquiry to Invoice. One Connected Flow.

Most travel software handles one part of the workflow and ignores the rest. Your CRM doesn't talk to your costing. Your vouchers don't update when costs change.

We built MyDMC Pro to handle the complete journey — because that's how your business actually works.

Customer Booking Flow

Complete Booking Journey: 7 Steps

From "I want to visit Ladakh" to "Here's your profit margin" — in one system.

Step 1Day 0

A Lead Comes In

Customer calls. Sends a WhatsApp message. Fills your website form. Wherever the inquiry comes from, it lands in one place. You see destination, dates, pax count, budget range. You assign an owner. You set a follow-up reminder. Nobody forgets to respond.

Step 215-30 minutes

You Build the Itinerary

Not from scratch. You pick a template — Ladakh 7N/8D, Kerala 5N/6D, Rajasthan 9N/10D. You drag in your pre-built day blocks. You swap the hotel to match their budget. The itinerary is ready. Looks professional. With your branding.

Step 3Same day

You Send the Quote

Here's where most agencies lose time and money. You don't. Costing is already calculated — from the itinerary. Margin is visible — before you hit send. You share a PDF or a web link. They can view it on their phone. When they ask for changes, you create Version 2 in minutes.

Step 4Day 1-2

They Confirm. Ops Kicks In.

One click converts quote to booking. Baseline margin is locked. (If costs go up later, you'll see the variance.) The ops checklist auto-generates. Hotel confirmations needed. Transport to arrange. Activities to book. Nothing falls through because everything is tracked.

Step 5Day 3-5

Vouchers & Duty Sheets. One Click.

Your ops team doesn't copy-paste from Word templates anymore. Hotel voucher — generated. Transport voucher — generated. Driver duty sheet with pickup times and routes — generated. Guest gets a voucher pack PDF. Vendors get what they need. Everyone has the same information.

Step 6Before departure

Payments Come In. You Track Them.

Advance received? Logged. Balance pending? Visible. GST invoice needed? Generated with your branding and GSTIN. When finance asks "has this customer paid?", you have the answer in 2 seconds. Not 20 minutes of searching.

Step 7After the trip

Trip Ends. You See the Truth.

This is where most agencies are surprised. You won't be. You locked the baseline margin at booking. If vendor costs changed, you see exactly how much. If you gave discounts, they're tracked. Your actual profit — not your hoped-for profit — is right there.

Smart Updates

When Plans Change. (They Always Do.)

Hotel overbooked. Flight delayed. Customer wants to add a day. In most systems, you start over. In MyDMC Pro, you update once and everything follows.

1

Change Request Comes In

"Can we change the hotel for Day 3?" "We need to add one more person." "Arrival flight changed." You log it.

2

You Update the Booking

Change the hotel. Add the pax. Update the arrival time. The system knows what changed.

3

Impact Is Calculated

New hotel costs more? Margin impact shown instantly. Extra pax? Cost recalculated. No surprises.

4

Documents Regenerate

New vouchers — marked V2. New duty sheet — with updated times. Everyone gets the latest version. Nobody works with outdated information.

AI-Powered Workflows

This Isn't Theory. It's How Bookings Should Work.

See the features that make these workflows possible. Or skip straight to requesting early access and see it with your own data.