The enquiry arrives
A WhatsApp message at 9pm: “Kerala for 6 nights in November, honeymoon, budget around 1.5 lakh for two.” Today someone re-types that into a spreadsheet tomorrow morning, if they remember.
What the AI does
AI reads the message and creates the enquiry — destination, nights, month, pax, occasion, budget band, source. It drafts an acknowledgement in your desk’s usual tone for your executive to send.
What you end up with
- Enquiry card created with owner and follow-up date
- Client matched to an existing record if they have travelled with you before
- First reply drafted, ready to send